New Research on Artificial Intelligence: Five Areas Businesses Must Prepare for Success in AI

Artificial Intelligence (AI) and machines’ ability to “learn” marks a new chapter in digital transformation; it breathes new life into the potential for unstructured data and software, and marks a profound shift in interface and customer experience. It also introduces unprecedented risks and societal questions enterprises have yet to confront. Despite the massive breadth and…

Shifting from machine logic to intelligent interfaces

While machine learning introduces new approaches to software, AI’s more transformative impact will be in the way we interface with each other, businesses, and the world around us. The most profound advancements in technology are often less about technology and more about new interfaces replacing old ones. The car offered an entirely new interface to…

Why Digital/Physical Convergence Demands Radical Ecosystem Integration

By Jessica Groopman, Rebecca Lieb, Jaimy Szymanski, and Jeremiah Owyang In the physical world and nature, interconnectedness is more powerful and adaptable than any single part of the whole. This same applies to the digital realm. Whether physical, digital, or both, distributed systems become more powerful when interconnected. Already, we’re seeing ‘digital transformation’ require organizations…

Introducing Kaleido Insights

Introducing Kaleido Insights: A new firm and new original research to help corporate leaders act on technology trends shaping the future   What happens when the pace and scope of technological change becomes exponentially greater than an organization’s ability to adapt? This isn’t a prophecy, it’s today’s state of the business world. The scope and velocity…

Artificial Intelligence Impacts Every Business Function

Businesses (and their investors) are atwitter about AI in the enterprise these days. Yet with all the buzz, there is a disproportionate focus on those use cases which support sales and marketing. Tractica’s research finds application for AI in every function of the enterprise. This is in part due to the diverse capabilities that fall…

The User Experience of Things: Why Ubiquitous Sensing and Software Require a New Approach to UX Design

What does it mean to interact with the digital realm? The input-only days of desktop and laptop are long gone; we are entering an era in which interactions are seamless, voice-enabled, even predictive, and sometimes entirely invisible. As the so-called Internet of Things, characterized by pervasive sensing technology and networked services, infuses every realm of…

Three Trends Impacting Restaurants’ IoT Adoption & Success

For years, restaurants and businesses across industries have been applying sensors and networked services to their equipment, infrastructure, and processes. Yet, despite more connected fryers, refrigerators, and all manner of mobile apps, many companies are struggling to capture real value— particularly at the level and scale of ROI needed to justify ‘going digital’ in the…