Introducing Kaleido Insights

Introducing Kaleido Insights: A new firm and new original research to help corporate leaders act on technology trends shaping the future   What happens when the pace and scope of technological change becomes exponentially greater than an organization’s ability to adapt? This isn’t a prophecy, it’s today’s state of the business world. The scope and velocity…

Why won’t Apple talk about the usability of the Apple Watch??

The long-awaited and highly anticipated Apple Watch was the darling of the tech giant’s latest opening of the kimono on Monday– but the most important question of all remains unclear. In signature Apple fashion, the introduction of the device has not been terribly public, open, ‘beta,’ or seductive to developers, as was Google’s Glass. Rather,…

Why are businesses struggling to engage consumers with the Internet of Things?

  Businesses are confounded by what the Internet of Things is, nevermind how to begin using it. In particular, it is consumer-facing companies that are struggling the most. Part of the issue is that those in customer-facing roles—marketing, sales, customer service, etc.—are already overwhelmed with technology. Add IoT, a term that encompasses scores of different…

Have a Voice in Upcoming Research: How to Enhance Customer Experience with the Internet of Things

As part of Altimeter Group’s open research process, I would like to extend an invite for your input, feedback, case examples, or any other insights you’d like to contribute to our upcoming research around the Internet of Things. Today, the Internet of Things, or the realization of bringing the offline world online, is expanding at a…