Why Converging Crises are Prompting Businesses to Examine the Social Contract

Digital and societal disruptions of the last decade, accentuated by the events of 2020, are forcing organizations to reckon with the fact that normal wasn’t working. The confluence of crises– pandemic, climate, economic, racial, technological, and trust– is forcing businesses to recalibrate their operating models while confronting rising tensions. This is not merely an exercise in “purpose-building,”…