Shifting from machine logic to intelligent interfaces

While machine learning introduces new approaches to software, AI’s more transformative impact will be in the way we interface with each other, businesses, and the world around us. The most profound advancements in technology are often less about technology and more about new interfaces replacing old ones. The car offered an entirely new interface to…

Why is UX different in the Internet of Things?

What the Internet of Things introduces — or better said, unites — is data, interactions, and the physical world. But coordinating these to deliver great user experience (UX) is easier said than done.   Many manufacturers have struggled to bring connected products to market because of just how complicated development and management are, never mind…

The User Experience of Things: Why Ubiquitous Sensing and Software Require a New Approach to UX Design

What does it mean to interact with the digital realm? The input-only days of desktop and laptop are long gone; we are entering an era in which interactions are seamless, voice-enabled, even predictive, and sometimes entirely invisible. As the so-called Internet of Things, characterized by pervasive sensing technology and networked services, infuses every realm of…

Why Interoperability Holds the Keys to the Smart Home

Investment is pouring into the Smart Home. But is ‘the home of the future’ really viable when it’s just a bunch of Internet-connected appliances? The so-called “Smart Home” market— that is, replacing your current in-home appliances and products with an Internet connected version—is ripe. At least, insofar as it is forecasted for significant and rapid…

Five Driving Forces Simultaneously Accelerating & Decelerating Connected Car Security

Although the automotive industry isn’t particularly new to data or telematics, competitive forces are placing huge pressure on manufacturers to figure out how to actually use all these data. What’s new is the imperative for manufacturers to, in real-time and even predictively, analyze data and leverage it meaningfully and in ways that drive value. Access…

Why won’t Apple talk about the usability of the Apple Watch??

The long-awaited and highly anticipated Apple Watch was the darling of the tech giant’s latest opening of the kimono on Monday– but the most important question of all remains unclear. In signature Apple fashion, the introduction of the device has not been terribly public, open, ‘beta,’ or seductive to developers, as was Google’s Glass. Rather,…